Terms of Service

1. Acceptance and scope

By using this website and submitting booking or inquiry requests, you agree to these Terms of Service. If you do not agree, do not use the website or submit requests.

2. Information provided on the website

Before you place an order or agree to services (including through electronic means), we provide service information that is necessary, accessible, reliable, and timely to allow an informed choice.

• Law of Ukraine "On Consumer Rights Protection" (No. 3153-IX) (10.06.2023).
• Law of Ukraine "On Consumer Rights Protection" (No. 1023-XII) (12.05.1991).

3. Identifying information (electronic commerce disclosure)

Where services are offered through electronic commerce (including online booking/ordering), the provider discloses the following identifying information on the website:

Legal basis: Law of Ukraine "On Electronic Commerce" (No. 675-VIII) (03.09.2015), Article 7.

4. Booking inquiries, distance agreement, and consumer rights

If a booking is treated as a distance agreement for services, the required consumer information is provided before you enter into the agreement, including statutory information about consumer withdrawal/termination where applicable.

• Law of Ukraine "On Consumer Rights Protection" (No. 1023-XII) — Article 13.
• Law of Ukraine "On Consumer Rights Protection" (No. 3153-IX) (10.06.2023).

5. Personal data processing

If you submit your personal data (for example, name, phone number, email) through booking or inquiry forms, we process it lawfully with the applicable legal basis and in compliance with data-subject rights safeguards.

• Law of Ukraine "On Protection of Personal Data" (No. 2297-VI) (01.06.2010).

You may request access to your personal data and, where applicable, correction or other rights provided by law. If you contact us using the details below, we will respond in accordance with applicable requirements.

6. Cookies and tracking

This website may use cookies. Any tracking-type cookies are used in alignment with the rules for personal data processing and transparency/consent requirements. We provide information on purposes and the controller(s) and obtain consent where required.

• Law of Ukraine "On Protection of Personal Data" (No. 2297-VI) (01.06.2010).

7. Permitted use and prohibited conduct

You agree to use the website lawfully and not to attempt to disrupt its operation or access areas that are not intended for public use.

You must not submit false or misleading information in booking or inquiry requests.

8. Limitation of liability

To the maximum extent permitted by law, helmcraftnet.com is not liable for damages arising from your misuse of the website, interruptions, or inaccuracies in information provided by you.

Nothing in these Terms limits liability that cannot be limited under applicable Ukrainian law.

9. Contact

For questions about these Terms, personal data processing, or cookie consent, contact us: